1. Strictly no FIREWORKS, SPARKLERS or ALCOHOL may be brought onto the event site.
2. All requests by the event stewards must be complied with.
3. The organisers reserve the right to refuse entry or expel any person or group that is acting in a manner which is deemed unsafe by the stewards.
4. Bag searches may be requested at the gate at the discretion of the marshals.
5. Due to the nature of the event, there will be loud noises & flashing lights from the fireworks and heat, smoke & ash from the fire. Admission is at the ticket holder’s own risk.
6. Parking is not available on or near the site and there is no event car park - please park away from the event site and walk. Ticket holders must not park illegally or block access to local properties.
7. The organisers reserve the right to cancel or reschedule the event if weather conditions are deemed unsuitable or unsafe for the bonfire and/or fireworks display, or due to circumstances beyond their control.
8. Requests for ticket refunds, owing to cancellation or postponement of the event, must be made prior to, or no later than fourteen (14) days after, the date the event was scheduled to occur.
9. Fees from the charity's ticket & payment partners, incurred at the point of sale and included in the ticket price, are non-refundable.
10. Any refunds are issued at the sole discretion of the charity's trustees. Refunds approved by the charity's trustees will be processed the next working day after the charity's trustees have approved the request. It will take up to five (5) working days for funds to be received. Refunds will only be processed back to the same card used for ticket purchase, in order to comply with Anti-Money Laundering regulations.
To request a refund, please email tickets@wadhurstwarriors.co.uk with your proof of purchase, reason(s) for requesting a refund and any additional supporting information.
11. To contact the event organisers directly, please email info@wadhurstwarriors.co.uk
If you like more information, please Get In Touch – we’d love to hear from you!